ABOUT
Adam created better financial experiences for a massive scale of diverse customers. He worked with seasoned teams of designers, content writers, product managers, and more to build beneficial tax products, with iterations based on research, customer stories, usability testing, and peer review. Using technologies like Figma, UserTesting.com, and more, designs were finished and presented on a consistent schedule and delivered to involved development and marketing parties accordingly.
H&R BLOCK
A tax service company based in Kansas City.
RESEARCH
Detailed research preceeded all changes to the tax service flow. Here are examples targeting new student users.
EXPLORATIONS
I was tasked with upgrading the student experience. This flow targeted new users filing taxes while in university.
EXPLORATIONS
During Covid 19, the US distributed stimulus payments. These payments needed to be inputted into the tax service. I designed many of the flows that dealth with this process.
EXPLORATIONS
At H&R Block, there are many different paid tiers for their service, I designed concepts that helped guide users to complete purchases of relevent tiers.
EXPLORATIONS
At H&R Block, there are many different paid tiers for their service, I designed concepts that made it easier to understand the features that were offered in each tier.
CONCLUSION
Working at H&R Block gave me the opportunity to grow as a designer. I was surrounded by an incredible team, and given meaningful work that was challenging and fun.
